RQA Risk Mitigation, Consulting & Field Services

RQA, Inc. offers a unique spectrum of industry-leading services to mitigate risk and minimize or reduce liability for the food, beverage and consumer products industries. RQA’s deep expertise and more than thirty years of experience touch virtually all areas of operational risk, including supply chain assessment, forensic analysis, product recovery, crisis planning and response.

• Consumer Complaint Retrieval (Complaint Sample Recovery, Store Investigations, Sealed Sample Purchase)
• RQA Food Forensics™ (Foreign Matter and Contaminant Identification, Sample Management & Storage)
• Retail Quality Audits (Assess Quality at Retail, Foodservice or E-commerce Point of Purchase & Point of Use)
• Product Retrieval (Retail Product Quality Surveillance Programs, Product Sourcing and Prep for Analysis & Research Studies)
• Product Recall, Market Withdrawal and Effectiveness Checks (Product Recovery from Retail and DC, Returned Goods Programs, Online Self-Service Portals, Documented Destruction)
• Inspection, Documentation & Remediation Services (Quality/Regulatory Corrections, Product Inspection, Rework, Destruction & Insurance Claims Support)
• Brand Integrity, Food Fraud and Counterfeit Programs (Investigative Purchases, Product Retrieval & Evaluation, Warehouse Inspections)
• Operations Quality, Food Safety & Risk Management (Risk Assessment, Facility Audits, FSMA Compliance Program Development & Training, Food Safety Culture, Quality Systems, Recall Plan Development, Review & Simulation)
• Supplier Management Consulting (Program Development, Ranking & Risk Assessment, Qualification & Remediation, Audits, FSVP Compliance, On-Going Relationship Management)
• Consumer Care Management Consulting (Program Review & Refinement, Complaint & Incident Management Workshops, SOP Development & Review, Maturity Matrix Planning, Crisis Management)
• On-Demand Resources (Ad Hoc Client Support, Ongoing Consulting, Virtual Team Extension, Management of Audits & Corrective Actions, Supplier Program Management)

Contact Cheryl Alesso to discuss your needs and learn how RQA can help: