Testimonials

“Wakefern has built a long standing relationship with RQA that spans more than twenty years. RQA’s Recall Effectiveness Checks have been part of our recall management program, performing stores visits and validating our the recall response at retail. This provides an invaluable protection to both consumers and our brand. RQA works as an extension of our team and provides flexible resources that include consulting support, forensics testing and supplier audits. Their support allows our Quality team to perform their daily responsibilities without interruption.”

“Service to our insureds has improved considerably since we have partnered with RQA as our product recall crisis consultant. Immediate and efficient responses are a great comfort to companies in crisis and our partners at RQA provide our insureds exactly that!”

“Beachbody has used RQA with much success over the last few years to assist with retrieval of consumer complaints in the U.S. and Canada… They are very professional and experienced in the package retrieval process and were also able to quickly ramp up and increase volume of consumer kits for a special project when needed. I would recommend RQA to other companies looking for assistance with product retrieval and quality audits.”

“RQA is a great partner! Very responsive and consistent service! That’s why they are our preferred consumer product retrieval partner for Diageo North America.”

“RQA was a top quality, reliable and trusted partner during my 30+ years at Unilever. They were always there when we needed them for consumer complaint sample retrievals, incident investigation, crisis management and specialized consulting services. Now as a consultant in the consumer engagement industry, I’m confident in referring their services based on years of experience. “