Services

Recall & Withdrawal

Remove affected product from any point in the supply chain, or confirm the effectiveness of your recall or withdrawal.

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Crisis Planning & Management

Be prepared for a recall, natural disaster, extortion, food borne illness outbreak, or other crisis that may affect your brand and your business.

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Consultancy & Training

Comply with ever changing regulations, assess risk and develop mitigation strategies, or refresh your quality management systems.

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Consumer Complaint Retrieval

Prompt retrieval of alleged complaint samples enables timely investigation and resolution of claims and potential escalated response.

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Product Retrieval

Anywhere in the world, for any reason, acquire samples of your or your competitor’s products.

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Retail Quality Audits

Evaluating your product at the point of purchase provides a wealth of information about your supply chain performance.

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Brand Integrity

Assess your exposure to counterfeit and fraudulent products that may damage your brands and harm your consumers.

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Specialty Field Services

We will visit stores, restaurants, warehouses, manufacturing facilities or consumers’ homes to get the information you need.

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Inspection & Remediation

RQA’s professional field force can be rapidly mobilized to address product issues in distribution or at retail.

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Technology Services

Utilize the RQA Services mobile app and reporting portal for your company’s internal needs.

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