Learn more about RQA’s Counterfeit Product Investigations during the IACC Annual Conference at the Conrad Orlando in Florida April 28–30, 2026.

Investigations are Fast. Defensible. Technology-Driven.

Counterfeit products pose serious risks to brand integrity, consumer safety, and regulatory compliance. RQA’s on-site retail counterfeit investigation program gives you clear visibility, credible evidence, and actionable intelligence, helping you identify counterfeit products to protect consumers.

How Our Retail Counterfeit Investigations Work

Our trained auditors visit retail locations and use a purpose-built mobile app to capture and document critical product data, including:

• High-resolution photos
• UPC and barcode scans
• Production, lot, and date codes
• Point-of-sale identification
• Chain-of-custody documentation
• Product purchase and tagging
• Product evaluation performed in controlled locations

All data is securely uploaded in real time, ensuring accuracy, consistency, and defensibility.

Enforcement & Next Steps

• Retail Sweeps that expand inspections across retail locations
• Product Removal of suspect or confirmed counterfeit products from retail channels
• Inventory Control and storage of recovered products
• Documented product destruction as authorized
• Evidence that supports further private investigation or civil or criminal litigation

Why RQA’s Approach Is Different

• Mobile-first investigations – No paper forms, no delays
• Standardized data capture – Consistent, repeatable results across locations
• Audit-ready documentation – Supports enforcement, legal, and regulatory actions
• Product purchases – From retail inspections (field auditors nationally)
• Audit-ready documentation – Supports enforcement, legal, and regulatory actions
• Scalable coverage – From targeted investigations to nationwide retail sweeps