Crisis Preparedness Meets Customer Care at Windy City SOCAP!

We’re excited to share that Melanie Whitman, RQA, Inc.’s Vice President of Crisis and Risk Management, will be joining the upcoming Windy City SOCAP meeting on May 22^nd as a keynote speaker! Her insights are sure to spark important conversations around brand protection, crisis response, and risk mitigation—especially where it matters most: the consumer experience.

Whether you’re navigating a product recall, developing a proactive crisis plan, or preparing your team to respond swiftly and confidently to consumer concerns, RQA, Inc. has the expertise to support every step of the process.

Let’s connect at the “Windy City” SOCAP Central Chicago Meeting. We’d love to talk about how our services can align with your team’s customer care, quality assurance, and risk management goals.