Recall & Crisis Plan Development
If a company has not yet prepared a recall or crisis management plan or needs significant re-drafting/re-development of its plan, an RQA Consultant will develop and prepare a new plan that documents the Client’s corporate and/or business unit policies and procedures.

Recall & Crisis Management
Recall & Crisis Management response is 24/7/365. In the event of a recall or crisis, product contamination, or other recallable event, our Consultants can work collaboratively on-site or virtually to help pinpoint the source of the issue.

Recall Process & Systems Review
Conduct an on-site gap analysis to assess systems control and physical condition of a facility to determine level of risk to consumers and potential recall possibilities. Controlled documents will be reviewed for quality, manufacturing, maintenance, purchasing, distribution and tracing use of raw materials, solvents, and packaging materials. This analysis will help Client verify adherence to site SOPs and GMPs and ensure compliance with regulatory agency recall requirements. Discrepancies will be documented for Client risk reduction and process improvements.

Food Defense Vulnerability Assessment
Conduct an on-site vulnerability assessment to evaluate degree of physical access to, and the ability of an inside attacker to successfully contaminate product at the Client facility.

Regulatory Compliance
An RQA Consultant will work with the Client to develop processes to support the Client’s regulatory compliance program needs such as improvement recommendations, adherence to laws, applicable guidelines, and critical specifications.

Training

Recall & Crisis Simulations
An interactive Recall & Crisis Simulation with the Client’s recall team members and other key personnel, customized to the Client’s recall plan and product line, will be performed virtually or at a location selected by the Client. A Recall Simulation provides valuable employee training, while testing overall preparedness and effectiveness of the Client’s people, processes, and systems.

Recall & Crisis Management
As part of recall & crisis readiness, RQA offers training courses virtually or at the Client’s location that are designed to be informative, practical, and interactive by using case studies and group exercises to illustrate important information and provide a venue to practice solving typical recall scenarios.

Culture of Quality
This on-site or virtual training is designed to educate employees on the importance of Food/Product Safety Culture, provide methods to identify an organizations current state of Food/Product Safety Culture, identify symptoms of gaps, and provide strategies to enable a strong culture to support concept application.

Auditing

Quality Management System
The RQA Quality Management System (QMS) Audit is designed to evaluate facilities that manufacture, process, package, or hold cannabis products.