AXON and RQA Announce Crisis Management Partnership

Axon Underwriting Services LLC and RQA, Inc. are pleased to announce that they have entered into a partnership under which Axon’s Crisis Management insurance policy holders will now be able to benefit from RQA’s Global Product Recall consultancy support. 

Mary Ann Platt, Executive Vice President, RQA, Inc. said “I am very pleased that this agreement will enable RQA to provide product recall consultancy to Axon’s clients.  Together, our respective knowledge and deep experience create compelling synergies for the benefit of the insured.” 

Axon’s Crisis Management is led by Marcos Garcia Norris (Senior Vice President)  and Alex Pittignano (Senior Vice President) bringing on board a combined underwriting experience of over 45 years. The addition of Crisis Management to Axon’s suite of best-in-class specialized insurance products, expands in-house underwriting capabilities to offer Contaminated Product Recall, Consumer Goods Product Recall, and Restaurant Foodborne Illness & Contamination insurance.  All three products will be underwritten in partnership with the E&S/Specialty companies of Nationwide®, a Fortune 100 company (A+:AM Best; A+:S&P; A1:Moody’s), and will offer a capacity of USD $10 million.

RQA will be providing pre-event expert crisis consultancy support to Axon’s clients and also 24/7 product recall incident support during an event. The scope of pre-event services may include assistance with development of product recall plans, recall training and simulated exercises as well as a range of food safety and consumer product safety services designed to reduce risk.  In the case of a live incident, insured clients can call RQA’s Axon’s-dedicated 24/7 incident response hotline and RQA will provide support as required including advice on development of an action plan, decision making, risk assessment, communication, testing, traceability and identifying sources of product fault or contamination.

Marcos Garcia Norris said about the announcement “We are fortunate to team up with RQA as our Crisis Response Consultants. Our clients will greatly benefit from their wealth of knowledge and proven service record.”

About RQA, Inc.

Founded in 1989, RQA is a global leader in providing quality assurance, crisis management and risk mitigation consultancy and training to a broad range of industries including the food, consumer products and automotive sectors. RQA offers global solutions through its network of crisis management, product recall and business continuity experts and product safety specialists based in the Americas as well as in Europe, Africa, and Asia Pacific via RQA Group. For more information, please visit www.rqa-inc.com or email info@rqa-inc.com.

About Axon Underwriting Services LLC

 Axon Underwriting Services LLC is a Program Administrator and Insurance Services Provider formed in 2013 by underwriting and brokerage experts to raise the bar in business insurance performance.  Their professionals’ extensive understanding of industry-specific exposures, markets and programs enables them to provide comprehensive insurance based products and solutions for their select partners.  Please visit www.axonu.com or call them at (908) 947-0867 to learn more.