RQA Optimizes Consumer Care Programs to Help Organizations Minimize Risk

  • March 2, 2022
  • Posted by: admin
  • Category: RQA News
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BP SpotlightRQA was delighted to have presented When Consumer Care Meets Risk Management at the SOCAP International BP Spotlight Event on February 22, 2022.  Kim Daniels shared her 17+ years of experience managing and developing Consumer Care / Quality Assurance programs, implementing Risk Mitigation Strategies and leading Crisis Response in CPG based upon ISO 10002-2018 framework and best practices below:

  • Critical Incident Escalation & Investigation
  • Adverse Event Management
  • Crisis Response
  • Crisis Communication Plan Development

Send us an email at info@rqa-inc.com or click/tap the link below to learn more about how RQA helps organization proactively identify and respond to consumer safety risks.

RQA, Inc. Consultancy & Training