RQA Optimizes Consumer Care Programs to Help Organizations Minimize Risk

BP SpotlightRQA was delighted to have presented When Consumer Care Meets Risk Management at the SOCAP International BP Spotlight Event on February 22, 2022.  Kim Daniels shared her 17+ years of experience managing and developing Consumer Care / Quality Assurance programs, implementing Risk Mitigation Strategies and leading Crisis Response in CPG based upon ISO 10002-2018 framework and best practices below:

  • Critical Incident Escalation & Investigation
  • Adverse Event Management
  • Crisis Response
  • Crisis Communication Plan Development

Send us an email at info@rqa-inc.com or click/tap the link below to learn more about how RQA helps organization proactively identify and respond to consumer safety risks.