Consultancy

Design Compliance
Evaluate ways in which clients design products and evaluate their customer and NHTSA requirements.

Warnings & Instructions
Evaluate how clients develop and disseminate safety information in packaging, on product labels and instructions. Includes evaluation of company website.

NHTSA & Transport Canada Standards
RQA can offer consultancy services for NHTSA and Transport Canada standards.

Crisis Management Review/Development
The Crisis Management Review includes analysis of company’s knowledge of legal requirements and their preparedness to analyze potential violations and make decisions on what to do about it. Includes NHTSA requirements and common law requirements.

Post Crisis Risk Assessment
RQA analyzes processes for how a company learns about product problems, how follow up is conducted to investigate and what is done to evaluate any required responsibilities for reporting to NHTSA or an OEM.

Recall Plan Review/Development
RQA develops recall plans that incorporate any OEM requirements and best practices for recall preparedness including requirements and guidelines provided by NHTSA for recalls.

Post Recall Assessment
Evaluate the adequacy of the recall and how to document actions to be able to defend the company in any future product liability case or any inquiry from NHTSA or the OEM on recall adequacy.

Training

Recall & Crisis Simulations
An interactive Recall & Crisis Simulation with the Client’s recall team members and other key personnel, customized to the Client’s recall plan and product line, will be performed virtually or at a location selected by the Client. A Recall Simulation provides valuable employee training, while testing overall preparedness and effectiveness of the Client’s people, processes, and systems.

Recall & Crisis Management
As part of recall & crisis readiness, RQA offers training courses virtually or at the Client’s location, that are designed to be informative, practical, and interactive by using case studies and group exercises to illustrate important information and provide a venue to practice solving typical recall scenarios.

Quality Management
Facilitate and deliver training programs which will allow organizations to improve the effectiveness and efficiency of their systems, improve process quality and identify best practices. Training includes GMP, Internal Auditing, Supplier Management and more.

Auditing

Warehousing & Distribution
The RQA Warehouse and Distribution Center Audit is designed to provide a thorough evaluation of facilities that store components and finished product for the automotive industry.

Supplier Audit
The RQA Supplier Audit is designed to provide an evaluation of a supplier facility that manufactures components for the automotive industry.