{"id":7627,"date":"2023-06-08T08:43:13","date_gmt":"2023-06-08T13:43:13","guid":{"rendered":"https:\/\/www.rqa-inc.com\/na\/?p=7627"},"modified":"2023-06-09T10:09:47","modified_gmt":"2023-06-09T15:09:47","slug":"check-out-rqas-white-paper-crisis-readiness-in-a-digital-world","status":"publish","type":"post","link":"https:\/\/www.rqa-inc.com\/na\/check-out-rqas-white-paper-crisis-readiness-in-a-digital-world\/","title":{"rendered":"Check Out RQA\u2019s White Paper: Crisis Readiness In A Digital World"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"img-mobile alignright wp-image-7631 size-full\" src=\"https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/RQA_WhitePaper-side.jpg\" alt=\"RQA White Paper\" width=\"280\" height=\"356\" srcset=\"https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/RQA_WhitePaper-side.jpg 280w, https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/RQA_WhitePaper-side-236x300.jpg 236w\" sizes=\"auto, (max-width: 280px) 100vw, 280px\" \/>In case you missed it, SOCAP recently posted RQA, Inc.\u2019s White Paper <em>\u201cCrisis Readiness In A Digital World\u201d<\/em> on their <a class=\"link-blue\" title=\"Crisis Readiness In A Digital World\" href=\"https:\/\/cdn.ymaws.com\/socap.org\/resource\/resmgr\/whitepapers\/socap_rqa_whitepaper_crisis_.pdf\" target=\"_blank\" rel=\"noopener\">website<\/a> to share our expertise with Consumer Care professionals. With Consumer Care teams on the front lines, they need to be prepared to escalate issues through their organization and rapidly respond to consumers and customers with appropriate messaging to address their questions and concerns.<\/p>\n<p>RQA has subject matter experts who assist organizations with customized Consumer Care program optimization, including the services below:<\/p>\n<ul>\n<li>Developing Consumer &amp; Customer Care programs<\/li>\n<li>Conducting Consumer &amp; Customer Care program gap assessment and action planning<\/li>\n<li>Providing Critical Incident Escalation training<\/li>\n<li>Conducting Recall Simulations to assess current program strengths and opportunities when managing a critical incident<\/li>\n<\/ul>\n<p>If you need support in preparing your teams to be crisis ready, please visit our website or contact us 24\/7 at\u00a0<a class=\"link-blue\" title=\"RQA, Inc\" href=\"mailto:info@rqa-inc.com\">info@rqa-inc.com<\/a>\u00a0for more information.<\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;RQA Consultancy &amp; Training&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;theme_style_1&#8243; align=&#8221;left&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fas fa-chevron-right&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.rqa-inc.com%2Fna%2Fservices%2Fconsultancy%2F&#8221;][vc_btn title=&#8221;RQA&#8217;s White Paper&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;theme_style_1&#8243; align=&#8221;left&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fas fa-chevron-right&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fcdn.ymaws.com%2Fsocap.org%2Fresource%2Fresmgr%2Fwhitepapers%2Fsocap_rqa_whitepaper_crisis_.pdf|target:_blank&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] In case you missed it, SOCAP recently posted RQA, Inc.\u2019s White Paper \u201cCrisis Readiness In A Digital World\u201d on their website to share our expertise with Consumer Care professionals. With Consumer Care teams on the front lines, they need to be prepared to escalate issues through their organization and rapidly respond to consumers and<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171],"tags":[],"class_list":["post-7627","post","type-post","status-publish","format-standard","hentry","category-rqa-news"],"_links":{"self":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts\/7627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/comments?post=7627"}],"version-history":[{"count":12,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts\/7627\/revisions"}],"predecessor-version":[{"id":7657,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts\/7627\/revisions\/7657"}],"wp:attachment":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/media?parent=7627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/categories?post=7627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/tags?post=7627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}