{"id":5681,"date":"2022-03-02T12:17:16","date_gmt":"2022-03-02T18:17:16","guid":{"rendered":"https:\/\/www.rqa-inc.com\/na\/?p=5681"},"modified":"2022-03-03T10:40:52","modified_gmt":"2022-03-03T16:40:52","slug":"rqa-optimizes-consumer-care-programs-to-help-organizations-minimize-risk","status":"publish","type":"post","link":"https:\/\/www.rqa-inc.com\/na\/rqa-optimizes-consumer-care-programs-to-help-organizations-minimize-risk\/","title":{"rendered":"RQA Optimizes Consumer Care Programs to Help Organizations Minimize Risk"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"img-mobile alignright wp-image-5693\" src=\"https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/22-02-22-bp-spotlight-with-rqa-300x300.png\" alt=\"BP Spotlight\" width=\"220\" height=\"220\" srcset=\"https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/22-02-22-bp-spotlight-with-rqa-300x300.png 300w, https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/22-02-22-bp-spotlight-with-rqa-150x150.png 150w, https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/22-02-22-bp-spotlight-with-rqa-50x50.png 50w, https:\/\/www.rqa-inc.com\/na\/wp-content\/uploads\/22-02-22-bp-spotlight-with-rqa.png 320w\" sizes=\"auto, (max-width: 220px) 100vw, 220px\" \/>RQA was delighted to have presented <em>When Consumer Care Meets Risk Management<\/em> at the SOCAP International BP Spotlight Event on February 22, 2022.\u00a0 Kim Daniels shared her 17+ years of experience managing and developing Consumer Care \/ Quality Assurance programs, implementing Risk Mitigation Strategies and leading Crisis Response in CPG based upon ISO 10002-2018 framework and best practices below:<\/p>\n<ul>\n<li>Critical Incident Escalation &amp; Investigation<\/li>\n<li>Adverse Event Management<\/li>\n<li>Crisis Response<\/li>\n<li>Crisis Communication Plan Development<\/li>\n<\/ul>\n<p>Send us an email at <a class=\"link-blue\" href=\"mailto:info@rqa-inc.com\">info@rqa-inc.com<\/a> or click\/tap the link below to learn more about how RQA helps organization proactively identify and respond to consumer safety risks.<\/p>\n<p><!--\n\n\n\n\n\n[visual-link-preview encoded=\"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\"]\n\n\n\n\n\n--><\/p>\n<p>[\/vc_column_text][vc_btn title=&#8221;RQA, Inc. Consultancy &amp; Training&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;theme_style_1&#8243; align=&#8221;left&#8221; i_align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fas fa-chevron-right&#8221; add_icon=&#8221;true&#8221; link=&#8221;url:https%3A%2F%2Fwww.rqa-inc.com%2Fna%2Fservices%2Fconsultancy%2F&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text]RQA was delighted to have presented When Consumer Care Meets Risk Management at the SOCAP International BP Spotlight Event on February 22, 2022.\u00a0 Kim Daniels shared her 17+ years of experience managing and developing Consumer Care \/ Quality Assurance programs, implementing Risk Mitigation Strategies and leading Crisis Response in CPG based upon ISO 10002-2018 framework<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[171],"tags":[],"class_list":["post-5681","post","type-post","status-publish","format-standard","hentry","category-rqa-news"],"_links":{"self":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts\/5681","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/comments?post=5681"}],"version-history":[{"count":12,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts\/5681\/revisions"}],"predecessor-version":[{"id":5687,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/posts\/5681\/revisions\/5687"}],"wp:attachment":[{"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/media?parent=5681"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/categories?post=5681"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.rqa-inc.com\/na\/wp-json\/wp\/v2\/tags?post=5681"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}