PRODUCT RECALL:
NINJA “FOODI” OP300-SERIES PRESSURE COOKERS/TENDERCRISP AIR FRYERS
In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, we are voluntarily recalling the “Ninja”-brand “Foodi” OP300-series Pressure Cookers/TenderCrisp Air Fryers to address reports that the pressure-cooking lids of these cookers can be opened while the cooker is pressurized, resulting in burn injuries from hot contents.
If you have a Ninja-brand multi-cooker, please check the rating label on the back of the unit, near the power cord, and look for the model number. If the model number is any of those listed below, your unit is affected by this recall.
Rating label example: |
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| Models Affected: | |
| OP300 | OP300C |
| OP301 | OP301A |
| OP301C | OP302 |
| OP302BRN | OP302HAQ |
| OP302HB | OP302HCN |
| OP302HW | OP305 |
| OP305CO | OP305CCO |
| OP350CO | |
If you have an affected unit, please immediately stop using your unit’s pressure-cooking function and remove and discard the pressure-cooking lid. Then, click the button below to fill out the form to receive a free replacement pressure-cooking lid, shipped to you at no charge. Until your replacement pressure-cooking lid arrives, you can continue to use other functions, but please do not use the pressure-cooking function.
If you have questions or need more information, please see our FAQs. If you would like help completing the form, uploading your photos, or for general recall inquiries, please call RQA at 888-370-1733 (9 a.m. to 9 p.m. ET Monday through Friday, 9 a.m. to 6 p.m. Saturday), or by email at sharkninja@rqa-inc.com. You can also contact SharkNinja toll-free at 800-365-0135 or by email at Cxleader@sharkninja.com.
Click here to view the CPSC press release regarding this voluntary recall. Click here to view the Health Canada press release regarding this voluntary recall.
You do not need to take your unit back to where you bought it. All recall replacements will be handled online.
FAQs
- What is being recalled?
- Why is this product being recalled?
- What are you doing in this recall?
- How can I participate in this recall?
- How do I install my replacement pressure-cooking lid?
- What should I do with my old pressure-cooking lid?
- Do I need to send my cooker back?
- Can I still use my cooker?
- I’ve never had an issue with my OP-300 series pressure cooker. Should I still participate in the recall?
- I gave away or sold the pressure cooker. What should I do? What should I do.
- I don’t want a replacement lid. What can I do?
- What happens to my personal information during the product recall process?
What is being recalled?
- SharkNinja is recalling the “Ninja”-brand “Foodi” OP300-series Pressure Cookers/TenderCrisp Air Fryers to replace the lid following reports that the pressure-cooking lids of these cookers can be opened while the cooker is pressurized, resulting in burn injuries from hot contents. If you purchased an OP300 lid replacement (SKU 111FY300), these lids are also included in this recall.
Why is this product being recalled?
- SharkNinja is recalling the “Ninja”-brand “Foodi” OP300-series Pressure Cookers/TenderCrisp Air Fryers to replace the lid following reports that the pressure-cooking lids of these cookers can be opened while the cooker is pressurized, resulting in burn injuries from hot contents.
What are you doing in this recall?
- SharkNinja is offering affected consumers a replacement lid, which consumers can receive free of charge by registering for the recall. If you have one of the recalled cookers, please visit this link to register to participate in this recall and receive a replacement lid. Once you are registered, throw away the original lid in accordance with any local requirements and we will ship you a free replacement pressure-cooking lid at no charge to you. Until that replacement lid arrives, please do not use your unit’s pressure-cooking function. Once the replacement lid arrives, simply attach the lid to the unit any time you want to use the unit’s pressure cooking function. For your safety, please follow the warnings and safe use instructions in your Owner’s Guide, which is available at this link for US customers or this link for Canadian customers.
How can I participate in this recall?
- If you have one of the recalled cookers, please visit this link to register to participate in this recall and receive a replacement lid. Once you are registered, throw away the original lid in accordance with any local requirements and we will ship you a free replacement pressure-cooking lid at no charge to you. Until that replacement lid arrives, please do not use your unit’s pressure-cooking function. Once the replacement lid arrives, simply attach the lid to the unit any time you want to use the unit’s pressure cooking function. For your safety, please follow the warnings and safe use instructions in your Owner’s Guide, which is available at this link for US customers or this link for Canadian customers.
How do I install my replacement pressure-cooking lid?
- First, as soon as you’re done registering to receive the free replacement lid that SharkNinja is providing through this recall, simply remove your unit’s existing pressure-cooking lid as you normally would and discard it. Do not use the unit’s pressure-cooking function until you receive the replacement lid. Then, when you receive your replacement lid, simply attach that lid whenever you want to use your unit’s pressure-cooking function, just as you normally would. That’s it! No special tools or techniques required. As a reminder, for your safety, please always be sure to follow the cooker’s warnings and safe use instructions in the product manual, which is available at this link for US customers or this link for Canadian customers on our website if you’ve misplaced the manual.
What should I do with my old pressure-cooking lid?
- If you have one of the recalled cookers, please visit this link to register to participate in this recall and receive a replacement lid. Once you are registered, throw away the original lid in accordance with any local requirements and we will ship you a free replacement pressure-cooking lid at no charge to you. Until that replacement lid arrives, please do not use your unit’s pressure-cooking function. Once the replacement lid arrives, simply attach the lid to the unit any time you want to use the unit’s pressure cooking function. For your safety, please follow the warnings and safe use instructions in your Owner’s Guide, which is available at this link for US customers or this link for Canadian customers.
Do I need to send my cooker back?
- No, this recall affects only the cooker’s pressure-cooking lid. If you have one of the recalled cookers, please visit this link to register to participate in this recall and receive a replacement lid. Once you are registered, throw away the original lid in accordance with any local requirements and we will ship you a free replacement pressure-cooking lid at no charge to you. Until that replacement lid arrives, please do not use your unit’s pressure-cooking function. Once the replacement lid arrives, simply attach the lid to the unit any time you want to use the unit’s pressure cooking function. For your safety, please follow the warnings and safe use instructions in your Owner’s Guide, which is available at this link for US customers or this link for Canadian customers.
- The functions of your cooker that do not use the pressure-cooking lid are not affected.
Can I still use my cooker?
- If you have one of the recalled cookers, please visit this link to register to participate in this recall and receive a replacement lid. Once you are registered, throw away the original lid in accordance with any local requirements and we will ship you a free replacement pressure-cooking lid at no charge to you. Until that replacement lid arrives, please do not use your unit’s pressure-cooking function. Once the replacement lid arrives, simply attach the lid to the unit any time you want to use the unit’s pressure cooking function. For your safety, please follow the warnings and safe use instructions in your Owner’s Guide, which is available at this link for US customers or this link for Canadian customers.
- The functions of your cooker that do not use the pressure-cooking lid are not affected.
I’ve never had an issue with my OP-300 series pressure cooker. Should I still participate in the recall?
- Yes, visit this link to register to participate in this recall and receive a replacement lid. Once you are registered, throw away the original lid in accordance with any local requirements and we will ship you a free replacement pressure-cooking lid at no charge to you. Until that replacement lid arrives, please do not use your unit’s pressure-cooking function. Once the replacement lid arrives, simply attach the lid to the unit any time you want to use the unit’s pressure cooking function. For your safety, please follow the warnings and safe use instructions in your Owner’s Guide, which is available at this link for US customers or this link for Canadian customers.
I gave away or sold the pressure cooker. What should I do? What should I do.
- Please forward notice of the recall to the person to whom you gave away or sold the pressure cooker so they can participate in the recall and receive a new lid.
I don’t want a replacement lid. What can I do?
- Please call us at 800-365-0135 and we will try to meet your needs.
What happens to my personal information during the product recall process?
- SharkNinja values your privacy and is committed to protecting your personal information. The information you provide will only be used to process and manage the product recall. Our Privacy Policy explains how we collect, use, disclose, and store your personal information throughout the product recall process. Please click here to view our US Privacy Policy or here to view our Canadian Privacy Policy.