Ninja® OP300 Series Recall

Directions: The OP300 Series Ninja® Foodi® Tendercrisp™ Pressure Cooker lid is being recalled. Please complete the form below to submit a request for a replacement lid to be sent to you. This program is open only to USA and Canada residents. For best results, it is recommended that the form is completed on a mobile or tablet device with a rear-facing camera. You will need to take a photo of the unit's back panel to process your request. You will receive an email confirmation with further instructions once submitted.

*If you're not on a device with a camera, you can scan the QR code with a mobile device to take you to this page.

*First Name:

*Last Name:

*Email Address:

*Reenter Email Address:

*Phone:

*Country:

*Street Address:

Apt, suite, or floor#:

*City:

*State/Province:

*Postal Code:

*Client ID:

*PO Number:

In the next step, you will need to take a photo of the product label showing the model and serial number of the unit. This label is found on the rear surface of the product. Your photo should show a legible model and serial number as shown in the sample below:

Please click the black "Allow..." button below to enable your camera. Accept the permission if prompted. Take photos as instructed. Click/tap the teal "Take a photo..." button and view photos below.

If you need to re-take the photos, simply point the camera view at the product rear panel label and click the teal "Take a photo..." button again.

or Upload Photo:

Rear Panel Photo

*Select the Model Number of the Unit:

If your model number is not listed, then your product is not impacted by this recall. If you still have questions or concerns, please contact SharkNinja at 800-365-0135.

*Enter the Serial Number of the Unit:

*By checking this box, I affirm that I will remove the existing pressure-cooking lid for my OP300-series unit and dispose of that lid in accordance with my local regulations for disposal of household waste, and that I will not use my unit’s pressure-cooking function until I receive the replacement lid. I also affirm that, when I receive that replacement lid, I will use only that replacement lid for any pressure cooking with my unit.

To learn about how SharkNinja processes and protects your personal information please visit our US Privacy Policy or Canadian Privacy Policy